Frequently Asked Questions About Aqua-Tots

Frequently Asked Questions About Aqua-Tots

Swim lessons come with questions!

While tots may ask coaches their most amusing, wild wonderings, we’re here with simple answers to the adults’ most commonly asked questions. Take a look around, and if you still need more information, give your local school a call. We’re always here to help!

Swim Lessons & Class Structure

What age can my child start swimming lessons?

We begin teaching children to swim as young as four months old, but if your child is older than that, go ahead and start now—there’s always time to learn! The proven Aqua-Tots curriculum is designed to teach children of all ages and abilities how to become safe and confident swimmers for life.

What time of year can I enroll my child in swim lessons?

Aqua-Tots offers year-round swim lessons for children, and enrollment is always open!

How long are swim lessons?

Swim lessons at Aqua-Tots last 30 minutes. We’ve found this to be the ideal length of time that young children can focus while still having fun.

What training do your instructors receive?

Aqua-Tots swim instructors have completed 40+ hours of intensive in-classroom and in-water training as well as written and in-water exams. Additional training or qualifications vary by location. Instructors continue to be evaluated regularly and participate in monthly training sessions to ensure that your child is in the absolute safest environment.

Will my child have the same instructor for every lesson?

Our goal is to offer consistent instructors for scheduled swim classes, however, sometimes a change occurs due to instructor availability, sickness, vacation, etc. Rest assured that all instructors are equally equipped to teach your child how to swim safely, and your Aqua-Card allows all of our instructors to stay up-to-date on what your little one is learning.

How many students are in a swim class at Aqua-Tots?

Our small group swim lessons at Aqua-Tots have a 4:1 student to instructor ratio. This ensures a safe and social environment for your child to learn to swim.

How many days per week should my child take lessons to develop strong

We recommend 30-minute swim lessons, 2-3 days per week. This results in the best retention of skills because our curriculum links one skill to the next and builds upon your child’s success periods.

Is my child expected to go underwater?

The simple answer is, YES! Safe swimming begins with learning breath control right from the start, and children learn to hold their breath through experience. Going underwater is something most children enjoy after just a few lessons. So, keep cheering them on, even if they’re nervous.

How quickly will my child learn to swim?

Our instructors are committed to helping each child progress as quickly as possible while maintaining the standards of our proven curriculum. Each child’s progress is unique and impacted by age, frequency of lessons, level of comprehension, development of motor and cognitive skills, and their ability to process multiple tasks. Your child’s coach will communicate with you following each lesson so you know what they are working on, and you can easily track their progress from the Aqua-Tots app!

What happens if my child is less or more advanced than the other children in their class?

We know that all children are unique and learn at their own pace. Our swim instructors are equipped to teach each child based on their current progression and help them advance through the Aqua-Tots swim program. You are also able to track your child’s progress right from your phone on the Aqua-Tots app.

What does my child need to bring to their swim lesson?

You can view lesson expectations and what to bring for your child’s specific level by visiting our swim levels page.

Can I bring my kids if they’re sick?

Your kiddos will learn best when their bodies are well. Please use the app to reschedule lessons if your little ones have any of the following symptoms within 24 hours of their scheduled lessons:

  • ● Fever of 100.4 or higher
  • ● Green mucus
  • ● Severe cough
  • ● Sore throat
  • ● Skin rash
  • ● Vomiting
  • ● Diarrhea

How warm is the Aqua-Tots swimming pool?

We keep our swimming pool at a warm 90° so little ones stay cozy and comfortable while learning to swim.

How can my child rinse off after swimming?

Our Aqua-Tots pool room is equipped with multiple showering stations so tots can quickly rinse off after lessons. This helps get the chlorine off their skin until they can get home for a proper scrub-a-dub-dub.

Can I take photos of my child during their swim lesson?

Of course! Your kiddos are growing by leaps and bounds, and we want you to capture these sweet swimming memories. All we ask is that you take photos from the safety and comfort of our parent viewing area.

If my child takes a break over the winter, will they forget everything?

We understand that families occasionally need to take a break from lessons for a variety of reasons, and when that happens, some regression is to be expected. Participating in year-round swimming lessons is the most effective way for your child to become a safe and confident swimmer and helps them retain more knowledge for longer periods of time. Swimming occasionally throughout the year can create a gap in swimming skills, and your child may have to relearn those skills upon returning to swim lessons instead of immediately jumping into new skills.

¿Hablas Español?

Muchas de nuestras ubicaciones cuentan con miembros del equipo que hablan español. Recomendamos llamar con anticipación para determinar qué idiomas están disponibles en su escuela de natación local.

Many of our locations have team members who speak Spanish. We recommend calling ahead to determine what languages are available at your local swim school.

Scheduling Swim Classes

How do I schedule my child's swim lessons?

Scheduling is simple on the Aqua-Tots mobile app so you can choose dates and times that fit your family’s schedule. You can also register online through the Aqua-Tots website, give us a call, or stop by.

What happens if my child misses a lesson?

We know life gets busy, and sometimes lessons need to be rescheduled. If your child is going to be absent, please use the Aqua-Tots mobile app to cancel their lesson or give us a call as far in advance as possible. It’s also easy to use the app to schedule a make-up lesson so your tot can stay on top of their swimming progress!

What is your make-up lesson policy?

Make-up lessons can be scheduled up to seven days in advance using the Aqua-Tots app. If a make-up lesson is missed, it is no longer eligible for rescheduling. Make-up lessons cannot be used toward monthly tuition.

What should I do if my child needs to take a break from swim lessons?

Families wishing to take a break from swimming lessons are required to fill out a 30-day written notice. Billing and enrollment will cease 30 days from when the written notice is received.

What happens when my child advances to the next swim level?

Upon completion of each level, your child’s instructor will let you know that your kiddo is ready to graduate to the next level. The front desk staff will then work with you to enroll your child in the next class.

How do I download the Aqua-Tots scheduling and payment app?

It’s easy! Just search “Aqua-Tots” on the App Store or Google Play.

What is the Aqua-Tots policy on withdrawing from swim lessons?

We ask that you provide a 30-day written notice prior to withdrawing from swim lessons. You can submit your 30-day notice at any time during the month, and your classes will end 30 days from when the notice is received.

How can I reschedule my child’s swim classes?

Use the Aqua-Tots mobile app to reschedule any swim lessons that your child has missed. You can quickly download the app on the App Store or Google Play.

Tuition & Payments

How much do Aqua-Tots swim classes cost?

Pricing for swim lessons varies by location and is billed monthly based on the number of weekly classes your child is enrolled in. Give us a call or visit the Aqua-Tots website for detailed pricing and scheduling information.

How do I pay for my child’s swim lessons?

Your first month’s payment is due at the time of enrollment in order to reserve your child’s spot in class. Your credit card will remain on file for future payments, and it’s easy to update billing information on the Aqua-Tots app. By providing your credit card, you have agreed to the terms and conditions of Aqua-Tots Swim School's monthly auto-payment.

How much is the registration fee?

Annual registration fees vary by location. Visit the Aqua-Tots website for detailed pricing information.

Are registration fees and tuition refundable?

Tuition and registration fees are non-refundable, and we do not offer refunds for used or unused swim lessons.

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