Expect an amazing one-of-a-kind experience at Aqua-Tots Swim Schools! Our state-of-the-art swim schools are designed with you in mind; our goals are to keep your family safe and to ensure your family enjoys every swimming class. See what makes the Aqua-Tots experience so special!
- Our instructors build a relationship with not only your child, but also with you! Our instructors communicate with parents at every lesson, providing feedback about individual student progression.
- We ask our families, “How are we doing?” to improve your experience. We want to hear from you and we take your comments seriously so you have a great experience at Aqua-Tots, every time!
- We uphold our core value, “relationships over profits”, incorporating it into our business practices and decisions. To read more about our core values, click here.
FRIENDLY CUSTOMER SERVICE
- We place an emphasis on exceptional Customer Service training for all staff.
- Expect consistent family-friendly, professional service.
- We offer a convenient, flexible Make-Up Policy when a lesson needs to be rescheduled.
- Multiple class times are available (mornings, afternoons, evenings and weekends) to accommodate the busy schedules of our families.
- Our pools are clean and safe; we regularly monitor and manage pool chemicals for the safety of our swimmers and instructors.
- Our teaching zones are designed with your child in mind and provide a safe environment for all ages and abilities.
- Our heated pool and swim environment temperature keeps students comfortable so they are eager to learn.
- Our thoroughly trained and certified instructors teach our “Lessons for Life” curriculum.
- Comfortable seating is available in front of large glass viewing areas so parents can observe their children’s swim lessons.
- Free Wi-Fi is available for all families and guests.
- We provide a safe and fun play area for children to use before and after lessons.
- Innovative swimming products used in lessons are available for purchase.
AMENITIES FOR ALL
- Clean, private family style changing rooms are easy to navigate with small children.
- Various amenities, such as lotions, Q-Tips, etc. are available for families at no cost.
- Convenient private lockers are provided for families to store items during lessons.